BlackBerry POP3/IMAP Account Setup Instructions . . .

Blackberry Device E-Mail Support

Here's a Step-by-Step set of instructions on how to setup your e-mail account on your BlackBerry mobile device.

These instructions were written with the assumption that this is the first time that an e-mail is being added to your BlackBerry mobile device.  If it is not, then the steps that we've outlined below might be slightly different. 

Anyway, for you first-timers, simply follow the step-by-step instructions below and enter your e-mail account information where necessary. Once complete, you will be able to access your Webtrix e-mail on your mobile device.

Step 1. Go to the "Setup Folder”.

Step 2. Go to "Email Settings" and select "Other".

Step 3. Click on "I will provide the settings".

Step 4. Select "POP/IMAP".

Step 5. Type in your "Email Address".

Step 6. Type in your "Password".

Step 7. Type in the server name "mail.webtrix.net".

Step 8. Type in your "Username". Note...You will want to add "tothenet\" in front of the username so it appears as "tothenet\username".

Step 9. Click the "Next" button.

Step 10. You will see a message "Processing, please wait...".

Step 11. You will see a message stating that a new folder has been added to the Home Screen, click the "OK" button.

You are all done! You are ready to start utilizing your BlackBerry mobile device.

If you run into problems, please click here to create a trouble ticket or call us at 1.888.932.8749 today.