iPhone & iPad Account Setup Instructions . . .
Here's a Step-by-Step set of instructions on how to setup your e-mail account on your Apple iPhone or iPad.
These instructions were written with the assumption that this is the first time that an e-mail is being added to your Apple iPhone or iPad. If it is not, then the steps that we've outlined below might be slightly different.
Anyway, for you first-timers, simply follow the step-by-step instructions below and enter your e-mail account information where necessary. Once complete, you will be able to access your Webtrix e-mail on your mobile device.
Step 1. On your iPhone, start by going to "Settings", then "Mail..."
Step 2. Go to "Accounts..." ensure that the "Account = On"
Under "Account Information", fill in the required fields shown below replacing the example information with your entries:
Step 1.Name: Your First/Last name
Step 2. Address: youremail@domain.com
Step 3. Description: User's email
Under "Incoming Mail Server", fill in the required fields shown below:
Step 1. Host Name: mail.webtrix.net
Step 2. Username: <your username>
Step 3. Password: <your password>
Under "Outgoing Mail Server", fill in the required fields shown below:
Step 1. Host Name: mail.webtrix.net:587
Step 2. Username: <your username>
Step 3. Password: <your password>
Under "Advanced", go to "Mailbox Behaviors":
Step 1. Drafts Mailbox: Drafts
Step 2. Sent Mailbox: Sent Messages
Step 3. Deleted Mailbox: Deleted Messages
Step 4. Go to "Deleted Messages"
Step 5. Remove: Never
Step 6. Go to "Settings"
Step 7. Incoming Uses SSL: On
Step 8. Outgoing Uses SSL: Off
Step 9. Authentication: Password
Step 10. IMAP Path Prefix: Leave blank
You are all done! You are all set to send and receive email via your IPhone!
If you run into problems, please click here to create a trouble ticket or call us at 1.888.932.8749 today.